Until in-app deletion is live, email us.
Send an email from your registered address to info@smart-businesssolutions.com with the subject “Delete my Smart Meal Shelf account”. Include the email address used for the account. Do not send your password, card details or identity documents unless we securely ask for proportionate verification.
What account deletion means
Once a live account service is available, deletion will revoke active sessions and remove the account profile, personal recipe lists, favourites, notes, invitations and access permissions connected to that account, subject to the exceptions below. It also removes the ability to use a lifetime membership with that account; a new account does not automatically inherit it.
Shared lists
Before deletion we may ask you to confirm the treatment of lists you own that are shared with others. We will not silently transfer ownership to another person. List members may lose access when an owner’s list is removed. Content you added to a list owned by someone else may remain in that owner’s list if it is necessary to preserve the shared list; we will remove your account identity and access where appropriate.
What may remain
We may retain limited information where required or permitted by law, to prevent fraud or misuse, protect security, resolve a dispute, establish or defend legal claims, or keep required transaction records. Backups are removed on their normal cycle. See Data Retention.
Timing and confirmation
We will acknowledge the request, verify it where appropriate and normally respond within one month. We will confirm when the account has been deleted or explain any lawful limit.